Eligibility guide

What counts toward a $20,000 debt-relief review?

Count only potentially qualifying unsecured debt. One large card is not required—the total may come from several eligible accounts.

Include these balances in the initial total

  • Credit-card balances
  • Unsecured personal loans
  • Medical bills
  • Collection accounts

Exclude these balances

  • Mortgages: secured by real property.
  • Auto loans: secured by the vehicle.
  • Student loans: handled under separate programs and rules.
Correct calculation: $8,000 credit cards + $7,000 unsecured personal loan + $6,000 medical bills = $21,000 qualifying total.
Incorrect calculation: A $200,000 mortgage plus $5,000 in credit-card debt does not equal $205,000 for this review. The qualifying unsecured total is $5,000.

What reaching $20,000 means

It means the user passes this site’s initial amount screen. It does not mean automatic enrollment, approval, creditor participation, guaranteed savings, or availability in every state. A provider must still review the accounts and circumstances.

Excluded locations

This flow does not promote program availability to residents of Connecticut, Georgia, Illinois, Kansas, Maine, Oregon, South Carolina, Vermont, West Virginia, New Hampshire, Nevada, or Puerto Rico.